Fingerprint Scanner Problem On Redmi 4 Pro (global)


Mar 22, 2017
4
3
Hello guys. I own Redmi 4 Pro (Snapdragon) for 2 months and I have serious problem with fingerprint scanner.
Before this I used Redmi Note 3 pro and it was working fine.

Like 80% of my tries of unlocking phone fails on any finger. Phone does not react when I try to unlock it with my finger - no vibrations.
When phone is unlocked and I go setting and try to setup finger - everything is fine and always detect my finger.
Just look like fingerprint sensor software is on sleep mode or something like this.

I have newest official global ROM uploaded - 8.2.1.0 Stable.

Any ideas how to fix it?
 
I'm using stable Xiaomi.EU ROM (now version 8.2 and before 8.1) and I never had that problem. Sorry, I don't know how help you :/
 
Okies it just figured out that it works fine. Probably I had bad habit from bigger Note 3 Pro and touched camera spot - its the same size and easy to miss fingerprint scanner!
It's embarrassing but it seems to work fine now!

Topic can be closed now :).