Bind mail to my xiaomi account

Discussion in 'Question & Answers' started by Alvaro Caso, Apr 2, 2014.

  1. Alvaro Caso

    Apr 2, 2014
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    Amsterdam
    Hi,

    I'm not sure if this is the correct place to post this question, but I couldn't find any other. I'm trying for the last couple of weeks to bind my mail (I tried with different accounts) to my xiami account, but I've never received the SMS validation in my phone. Then I tried to change my mobile number, to another one, but again, although I received in the second mobile number the validation SMS, again I didn't received in my current one, so I can't change it (it's funny that if you want to change your mobile number, maybe because you don't have more this number, you need your old number...). My current mobile number is from Netherlands. I try with Xiaomi support, but it seems that they can't help me: they ask me to change the mail, when the problem is with the current mobile number. Also, I verified that I can receive SMS in this mobile.

    Any idea?

    Many thanks!
     
    actian likes this.
  2. actian

    actianMembers

    Nov 2, 2013
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    i have the same problem. Would be nice to get an answer;)

    Sent from my MI 2S using Tapatalk
     
  3. ingbrzy

    ingbrzyXiaomi.eu Multilang leader
    Staff Member

    use email on .com
     
  4. actian

    actianMembers

    Nov 2, 2013
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    The problem is i can't get confirmation code on my phone number. I have mail on gmail.com.

    Sent from my MI 2S using Tapatalk
     
  5. Alvaro Caso

    Apr 2, 2014
    5
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    Male
    Amsterdam
    For me is the same...
    - I tried with different mails, I always received the mail confirmation, but never the SMS confirmation.
    - If I try to change the phone number, I receive the SMS in the new phone (Spanish number) but I never received the second SMS in the actual number (Dutch number).
    Everything seems to be related with the Dutch number.
     
  6. redmaner

    redmanertranslators.xiaomi.eu maintainer
    Staff Member

    Jan 12, 2013
    533
    547
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    Male
    The Netherlands
    Have you added the country code +31 to your number?
    I have bound my e-mailadress a while ago and I recieved SMS.
    I am Dutch too
     
  7. Alvaro Caso

    Apr 2, 2014
    5
    1
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    Amsterdam
    #7Alvaro Caso,Apr 3, 2014
    Last edited: Apr 4, 2014
    Thanks redmaner! I have the country code. At least now I know that there isn't a problem with the dutch number...

    edit: maybe it´s not clear... still I can´t receive any confirmation SMS
     
  8. actian

    actianMembers

    Nov 2, 2013
    7
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    Nvm.

    Sent from my MI 2S using Tapatalk
     
  9. redmaner

    redmanertranslators.xiaomi.eu maintainer
    Staff Member

    Jan 12, 2013
    533
    547
    180
    Male
    The Netherlands
    Which provider do you have? Could be the provider
     
  10. Alvaro Caso

    Apr 2, 2014
    5
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    Male
    Amsterdam
    It's Vodafone NL... this week I'll flight to Spain... I'll try there
     
  11. redmaner

    redmanertranslators.xiaomi.eu maintainer
    Staff Member

    Jan 12, 2013
    533
    547
    180
    Male
    The Netherlands
    I think your problem is your provider. I have family in Indonesia. My family can't text my friend which has Vodafone but can text me I have Hi (KPN)
     
  12. Alvaro Caso

    Apr 2, 2014
    5
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    Male
    Amsterdam
    Many thanks!!! Well... at least that make sense... the problem then would not disappear in Spain, because there will be the same provider... let see if the Xiaomi support can bind the mail or change the phone number
     
  13. nurandi

    nurandiMembers

    Feb 4, 2014
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    I have same problem. I cannot receive SMS verification code. I am from Indonesia
     
  14. Nigata09

    Nigata09Members

    Feb 28, 2014
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    15
    Male
    I have same issue too (Thailand). Not any sms back to my phone but then after I bind new number (same and different provider) the sms back to me. I think, It had somethings wrong at MiCloud.
     

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