Bluetooth Remote Doesn't Pair with the Projector


ehsan1979

Members
Apr 24, 2020
1
15
Hi all. I have an issue with my projector received a few days ago. This is an ultra-short throw Xiaomi 150" projector with a Bluetooth remote controller. The first step to set up the projector is pairing the remote with the projector. There is a very simple instruction for that, put the batteries is, press a button to initiate pairing, press another two buttons together and hold until you hear a beep.
It doesn't work for me, I tried it many times, changed the batteries, changed the location, turned off the projector for quite some times and repeated the process again, none of these worked. I was suspicious that the remote may be faulty, so I tried to pair my phone with the projector, no luck. I searched for Bluetooth devices on my phone and I could easily find the remote, which mean the remote is working properly. I even successfully paired the remote with my phone.
So I have come to conclusion that the projector's Bluetooth is not working, it is not activated. I contacted to the point of purchase (Kogan Australia), they said they are sorry, and a technician will shortly contact me, but it has not happened so far. I also contacted Xiaomi and they said they cannot help me on this as I have not bought it directly from them.
While I am waiting for Kogan to hopefully comeback to me, I wonder if anybody has any advice for me, has anyone experienced the same problem? Currently my projector is pretty useless as I can do nothing on that, not even to set it up, I am stuck.
Cheers.
 
  • Like
Reactions: lyubi

jpa85

Members
Aug 26, 2020
1
3
Hi, not sure if this is still current to you but I have kind of similar issue, although my remote was working around 9 months. Then it started to work every now and now I cannot pair it anymore. I'm still able to use phone and AndoidTV app without any issue (just cannot power on the projector if power cable is already plugged in, it turns off with voice command) https://play.google.com/store/apps/details?id=com.google.android.tv.remote&hl=fi . However, one solution for me is also to use basic logitec mouse with the USB receiver, which I have plugged in to side port, I actually like this way a lot. -j
 
  • Like
Reactions: ehsan1979

lorcanot

Members
Nov 9, 2020
1
3
Hi, anyone know where I can get a replacement bluetooth remote control for a Xiaomi 150 inch ultra short throw projector? I have a Wemax One Pro 150 inch projector, which is also a Xiaomi product using an identical remote control. My original remote got water damaged and I cannot find any source for a replacement.
Or if I can’t get one, will an Android device (which I don’t have) work as a remote as suggested in the previous post?
Thanks in advance.
 

Louloudaki

Members
Dec 2, 2020
1
3
Hi all. I have an issue with my projector received a few days ago. This is an ultra-short throw Xiaomi 150" projector with a Bluetooth remote controller. The first step to set up the projector is pairing the remote with the projector. There is a very simple instruction for that, put the batteries is, press a button to initiate pairing, press another two buttons together and hold until you hear a beep.
It doesn't work for me, I tried it many times, changed the batteries, changed the location, turned off the projector for quite some times and repeated the process again, none of these worked. I was suspicious that the remote may be faulty, so I tried to pair my phone with the projector, no luck. I searched for Bluetooth devices on my phone and I could easily find the remote, which mean the remote is working properly. I even successfully paired the remote with my phone.
So I have come to conclusion that the projector's Bluetooth is not working, it is not activated. I contacted to the point of purchase (Kogan Australia), they said they are sorry, and a technician will shortly contact me, but it has not happened so far. I also contacted Xiaomi and they said they cannot help me on this as I have not bought it directly from them.
While I am waiting for Kogan to hopefully comeback to me, I wonder if anybody has any advice for me, has anyone experienced the same problem? Currently my projector is pretty useless as I can do nothing on that, not even to set it up, I am stuck.
Cheers.
Two days ago i received mine, but i face the same issue. Could you please help me?
 
  • Like
Reactions: lyubi

lyubi

Members
Dec 20, 2020
2
3
Hi all. I have an issue with my projector received a few days ago. This is an ultra-short throw Xiaomi 150" projector with a Bluetooth remote controller. The first step to set up the projector is pairing the remote with the projector. There is a very simple instruction for that, put the batteries is, press a button to initiate pairing, press another two buttons together and hold until you hear a beep.
It doesn't work for me, I tried it many times, changed the batteries, changed the location, turned off the projector for quite some times and repeated the process again, none of these worked. I was suspicious that the remote may be faulty, so I tried to pair my phone with the projector, no luck. I searched for Bluetooth devices on my phone and I could easily find the remote, which mean the remote is working properly. I even successfully paired the remote with my phone.
So I have come to conclusion that the projector's Bluetooth is not working, it is not activated. I contacted to the point of purchase (Kogan Australia), they said they are sorry, and a technician will shortly contact me, but it has not happened so far. I also contacted Xiaomi and they said they cannot help me on this as I have not bought it directly from them.
While I am waiting for Kogan to hopefully comeback to me, I wonder if anybody has any advice for me, has anyone experienced the same problem? Currently my projector is pretty useless as I can do nothing on that, not even to set it up, I am stuck.
Cheers.
hey Ehshan, had the same issue with a similar projector from Kogan. Not able to turn it on.
Have you resolved those issues?
 

VeKuMa

Members
Jan 8, 2021
1
3
Hi Ehshan, I had a same issue yesterday. Problem solved with a usb mouse (usb port on right site) and with the mouse I searched a settings for factory reset. I did the reset and then I was able to pairing them again. I hope you find this helpful.
 

SamuelJ

Members
Feb 5, 2021
2
3
Hi Ehshan, I had a same issue yesterday. Problem solved with a usb mouse (usb port on right site) and with the mouse I searched a settings for factory reset. I did the reset and then I was able to pairing them again. I hope you find this helpful.
hello, how did you do it using the mouse?
I can't get into the settings with the mouse, where are they? How do i do it?
Thank you
 

SwaySWE

Members
Feb 23, 2021
3
3
I have the same issue where the Bluetooth remote control does not pair. When I try to use a USB mouse, I am not being presented with any option/menu to select. The screen keeps showing the Autofocus page and there is no possibility to continue/go further to use the projector.

Also, I don't know if you guys also have this additional issue but when I select Power Off, it does not actually power off the projector but restarts it instead.
 

SamuelJ

Members
Feb 5, 2021
2
3
I have the same issue where the Bluetooth remote control does not pair. When I try to use a USB mouse, I am not being presented with any option/menu to select. The screen keeps showing the Autofocus page and there is no possibility to continue/go further to use the projector.

Also, I don't know if you guys also have this additional issue but when I select Power Off, it does not actually power off the projector but restarts it instead.
I'm with the same problem,
But I can use the projector using this type of controller.


When I get the focus screen I press and hold the home button on the remote.
And there I access the settings.

then I use this to be able to turn it off, it's like a command via web. that you have to put the ip address.


I'm still looking for a remote that works like the original, so I can get out of the focus screen.
 

bartosz.wie

Members
Mar 14, 2021
2
3
Hi guys,
Have tge same issue, can't pair the remote. Tried with mouse, it recognized the mouse but how I can go to settings? Anyone?

Thanks
B.
 

SwaySWE

Members
Feb 23, 2021
3
3
Hi guys,
Have tge same issue, can't pair the remote. Tried with mouse, it recognized the mouse but how I can go to settings? Anyone?

Thanks
B.
Hi Bartosz!

Did you find a solution? I am still having the issue with the pairing. And even if I can plug a mouse, I am still not able to access the settings and I can’t turn off the projector. Powering off only restarts it. Are you having this issue too or only with the pairing? Thanks!
 

bartosz.wie

Members
Mar 14, 2021
2
3
Hi,
Yes. Try to do do factory reset even if the remote is not paired. So, hold middle button and back button together when the projector is on. Then, unplug the power, still hold these two buttons, wait few seconds and plug in the power cable. Holds the button all time. When projectors starts, factory reset starts. Once, reset is done, pairing works with no issues.

Let me know if works for you.

Bartek
 

SwaySWE

Members
Feb 23, 2021
3
3
Hi,
Yes. Try to do do factory reset even if the remote is not paired. So, hold middle button and back button together when the projector is on. Then, unplug the power, still hold these two buttons, wait few seconds and plug in the power cable. Holds the button all time. When projectors starts, factory reset starts. Once, reset is done, pairing works with no issues.

Let me know if works for you.

Bartek
Hi Bartek,

Thanks for your reply. I just tried and it didn’t work. I am sending pictures of my projector and remote. Do you have the same?
The projector doesn't factory reset when I press and hold the buttons as suggested.
With my phone, I am able to Bluetooth scan the remote, which means that it's discoverable but it seems the projector Bluetooth is either faulty or disable since I cannot pair the remote.

Is there any other way to perform a factory reset without the remote? I even tried to plug a USB mouse and keyboard to see if I can access the projector's setting but I am stuck on the autofocus screen and cannot browse any further.

IMG-1628.jpgIMG-1629.jpg