Cannot Make Screenshot


Jun 2, 2015
28
6
13
#1
Hi,

I cannot make a screenshot, everytime i try it states cannot make screenshot because of limited storage or it is not allowed by the app or organisation. Anyone got a solution?

Running most recent weekly
 
Jun 2, 2015
28
6
13
#5
Thanks for the link, the tip in the comments might work. In the data/screenshot folder are 2 0kb files which i cannot delete on the phone. Will try this evening with a cable and see if that works and then delete the folder as well, which will probably fix the issue.
 
Oct 4, 2015
2,998
1,659
322
#6
Thanks for the link, the tip in the comments might work. In the data/screenshot folder are 2 0kb files which i cannot delete on the phone. Will try this evening with a cable and see if that works and then delete the folder as well, which will probably fix the issue.
Remove the folder and create a new one if it does not work
 
Oct 4, 2015
2,998
1,659
322
#8
Hence the issue, i cannot remove it with file explorer on the phone, will try later with a cable to see if i can remove it on a PC.
Create a folder Screenshot 1
Move screenshots from Screenshot to Screenshot 1
Go to folder Screenshots > delete Screenshots
When the folder is empty you can delete it
 
Jun 2, 2015
28
6
13
#9
When i connected my phone to the PC i found the folder, deleted it, yet the file explorer still found it with 2 mini files. I downloaded ES file explorer and with that one I was able to delete the screenshots folder. Now screenshots work again!
 
Last edited:
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