Can't scan/activate brand new Smart Plug (wifi)


nunodonato

Members
Oct 13, 2022
1
3
Hi all
I bought a Mi Smart Plug (WiFi), and can't even do the basic setup to get it connected to WiFi.
The Mi Home app doesn't detect it. When I try to do a manual connection, I see the plug wifi network and connect to it:
1665670814280.png


But when I return to the App wifi selection, it doesn't show up as an option.

1665670832937.png


I've already tried it from different locations, plugging/unplugging, resetting... always get the same outcome.
Could this be a faulty device?

help! :(