Do I have the right phone? Some problems...

Discussion in 'Xiaomi Redmi Note 4G/LTE' started by Alexiaomi, Dec 5, 2014.

  1. Alexiaomi

    AlexiaomiMembers

    Oct 28, 2014
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    Dear reader, I hope someone can help me:

    I bought a Xiaomi Redmi Note Pro WCDMA FDD-LTE. The sticker in the phone says TD-LTE. Do i have the right phone?

    I also have some problems:

    When i make a call the screen turns black (out, and he should), but it stays black and i can not use the screen anymore. For example to choose in a menu when calling. This happens even when i hold the phone back. Does anyone know how i can solve that problem?

    Also different apps crash when i am using them. What's wrong with this phone?

    I installed multilanguage my self. Maybe something went wrong? Should i reset my phone and install again?

    I need some help with this. Anyone?

    Thanks,
    Alex
     
  2. alastms

    alastmsMembers

    Aug 17, 2014
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  3. Mashu

    MashuMembers

    Sep 12, 2013
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    I also bought FDD-LTE version in Beijing last month but when I tried to put sim, Tdd-LTE was written there. So we went to xiaomi service center in Beijing. They clarified us that that was FDD-LTE and they showed us a small number written near model number below battery location. This number will be 200 for FDD-LTE and 100 for TDD-LTE. You can check ur phone for this number.
     
  4. Alexiaomi

    AlexiaomiMembers

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    Thanks alastms, but my phone can't open the code with the QR-scanner. File not found. I searched for the app, but did not succeed yet to install it. Still trying. I am not technical at all, so it is not easy for me.
     
  5. Alexiaomi

    AlexiaomiMembers

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    Thanks Mashu, i found "200" on the sticker, so i can assume my phone is FDD-LTE.

    That's one issue solved, thanks!


    More to go:

    1. screen stays black after a call
    2. apps are crashing

    Someone knows what i should do about that?

    I reset (factory settings) my phone yesterday, but that did not help unfortunately.
    I installed multilang on my phone and maybe that's the problem. So i want to start all over again, but i don't know what to do. Can someone describe in easy steps how i can flash my phone? Is reboot the same as factory settings?

    Hope to hearfrom you soon. Thanks.
     
  6. thinhta85

    thinhta85Members

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    #6thinhta85,Dec 9, 2014
    Last edited: Dec 9, 2014
    You can follow this post To fix black screen after a call
    To install multilanguage:
    1. download
    2. copy to internal storage
    3. setting > about > system update > menu > input recovery > choose English (volum to up and down, power to select) > install update.zip to system > wait a few minutes and restart phone when done.
    *sorry for my bad english :D
     
    noi006 likes this.
  7. Alexiaomi

    AlexiaomiMembers

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    Thank you so much! I used no. 3 in your list fort calibration and it helped.

    I will install the stable version of MIUI you mentioned.

    Again, thank you!

    Have a great Xiaomi-experience.

    Alex
     
  8. thinhta85

    thinhta85Members

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    You are welcome :D
     
  9. pako543

    pako543Members

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  10. thinhta85

    thinhta85Members

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    3 In the hardware detection interface (enter the hardware detection mode: In the dial-up interface, enter * # * # 64663 # * # *) follow the prompts from the sensor test, if the value of 0 or 5 does not fix the problem, you can choose calibration on the page.
    4 Backup to restore to factory settings;
     
  11. pako543

    pako543Members

    Dec 29, 2014
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    Ok, I've got it, the third was this
    3 In the hardware detection interface (enter the hardware detection mode: In the dial-up interface, enter * # * # 64663 # * # *) follow the prompts from the sensor test, if the value of 0 or 5 does not fix the problem, you can choose calibration on the page.
    That work perfectly.
     
  12. pako543

    pako543Members

    Dec 29, 2014
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    Thank's thinhta85, I've didn't seen your reply.
     
    thinhta85 likes this.

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