All I need is one process that results in a clean install of my phone. Any solution is fine for me. Here's where I'm at. Also, this being my first post, I can not create links. *sigh* I have a Redmi Note 3. It has 2GB of RAM and 16GB of internal memory. I understand there are several versions of this phone 'out there', but it is not clear to me how to determine which version I have. I want to do a 'clean install' of the software on my device. My device was shipped from Asia, to Europe, and it seems there are several apps that I can not delete which are generating popups, even after a 'Factory data reset'. I have applied for unlocking my device at miui's unlock page. Though I never received confirmation on my unlocking request, now, when I click on the "Unlock Now" button on that page, I get to a page which lets me "Download Mi Unlock". Installing this, connecting my phone in 'Fastboot' and running 'Mi Unlock' on my computer, results in the process finishing at 50% with, from try to try, different error messages. Question 1: How to get 'Mi Unlock' to unlock my phone? Here on Xiaomi.eu, there is the guide at thread */7-1-5.37262/*. There, the instructions start with "Install TWRP via Fastboot mode". Over at the TWRP website for my device, the TWRP website seems to suggest to just download TWRP from the Android store. Doing this, and following the instructions on the same page, TWRP tells me my current device is 'kenzo'. After selecting my device from their device list and selecting an .img file for download, the file is downloaded to my phone. But, then, the instruction to "Browse to and select the file. Tap on Flash to Recovery." fails for me. Selecting this file in my file explorer allows me to select an app to open the file with, but this does not include TWRP. Question 2: How to proceed at this step? But, the guide at thread */7-1-5.37262/* starts with "Install TWRP via Fastboot mode, then install our ROM". Question 3: How to install TWRP via Fastboot? Question 4: How then to install 'our ROM'?