I cannot copy photos to my computer

[str52]

When I try to copy photos from DCIM from Xiaomi Mi9SE to my computer I get a message "a device that is connected to your sytem is not working".

Xiaomi is properly connected with usb to my computer. It is displayed in the finder and I can access two folders with photos without any problem.

The two folders are: DCIM and Pictures. Photos from folder Pictures I can copy or move to my harddisk without any problem. BUT copying photos from DCIM gives the message above.

Anyone an idea how to fix this?

 

[str52]

Thanks very much for the tip. But I found out yesterday that on my other Windows 10 system copying is no problem at all. I plugged in the phone, selected that I want to transfer data and that was all. No driver needed. Can you explain why I should install qualcom drivers on my other system. For the record; I allready installed SDK tools because I want to remove some apps from xiaomi that I don't use. And although I got to the point that I saw the phone in the "command box", I was not able to remove apps.

 

[str52]

I installed the qualcom driver. After that it seems that I could copy a photo to my desktop, but after a few seconds I got the seem message. I installed Mi pc suite, and it gives the message that the device is not found and that I should update the device before connecting. My phone says no udate needed, because I use the latest build. 10.3.4 stable (PFBEUXM). Still any idea's