Mi Box Youtube Not Playing Videos

Discussion in 'Xiaomi Mi Box / Mi TV' started by Popixi, Sep 30, 2017.

  1. Popixi

    PopixiMembers

    Sep 30, 2017
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    I have strange problem with my YouTube app, almost every second video is not playing.... it seems like there is no rule which one is problematic, it happens randomly and often. It just stucks at loading spinner and won't play. It makes youtube app unusable, all other apps are working perfectly.

    Anyone else has the same problem?
     
  2. miboy

    miboyMembers

    Jul 29, 2015
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    Please state which firmware version/build is installed?
     
  3. Popixi

    PopixiMembers

    Sep 30, 2017
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    Model MDZ-16-AB, Android 6, compilation: once-user 6.0.1 MOB31Z 1304
     
  4. Rhayes

    RhayesMembers

    Oct 22, 2016
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    I have seen this you can fix it by clearing the youtube cash then uninstall updates to youtube reboot play yourube once then update back to newer version it appears that somthing get corrupt during one of the updates to the youtune app.

    Sent from my SAMSUNG-SM-G935A using Tapatalk
     
  5. Popixi

    PopixiMembers

    Sep 30, 2017
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    Tried suggested but with no luck, situation is the same. YouTube app randomly doesn't play videos...
     
  6. Popixi

    PopixiMembers

    Sep 30, 2017
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    Any other suggestion? It's quite frustrating not managing to watch YouTube on official Android device.... could it be that I have some hardware issue?

    I haven't seen any problem on other apps, but on the other hand YouTube is maybe specific somehow...it's strange that it plays sometimes, but rarely, more often it gets stucked on video loading. And also, there is no pattern that I can notice, sometime it plays the same video and sometimes it doesn't.
     
  7. Rhayes

    RhayesMembers

    Oct 22, 2016
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    Just guessing here since the original suggestion did not work it could be somthing with you router and dns try to set a manual dns in your router such as 8.8.8.8 and 8.8.4.4 witch are google dns reboot mibox and see if that smooths things out.
    I had problems with youtube not playing videos and the solution in the first post fixed it for me.
    I dont think it is hardware as a last resort you can always try a factory rest witch is what i recommends if you mibox has done a system update.

    Sent from my SAMSUNG-SM-G935A using Tapatalk
     
  8. madlive

    madliveMembers

    Sep 28, 2017
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    Same problem here,trying to see if upgrading to one of the Android 7 beta versions will resolve the issue.
     
  9. miboy

    miboyMembers

    Jul 29, 2015
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    Please limit yourself to Nougat Beta build 1028 or below as build 1035 has definite problem with VP9 codec used almost exclusively by Youtube
     
    madlive likes this.
  10. madlive

    madliveMembers

    Sep 28, 2017
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    Thanks, did that and unfortunately the issue still isn't solved.
     
  11. Greg-ka

    Greg-kaMembers

    Oct 3, 2017
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    #11Greg-ka,Oct 3, 2017
    Last edited: Oct 3, 2017
    I have the same probleme with my Mi box:
     
  12. Popixi

    PopixiMembers

    Sep 30, 2017
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    @Greg-ka , yes, your problem seems the same as on my device, video is normally playing on my other devices connected to the same network, but from some reason on Mi Box is not working...

    @Rhayes I didn't managed to switch DNS on my router since I have one with factory default settings of my ADSL Internet provider, but I really doubt that this is the reason behind the problem since my other devices are playing youtube normally connected to the same network. I even tried to connect the device on my mobile phone network using mobile phone as hotspot , and outcome is the same.... also factory reset of mi box didn't helped.

    Since there are more of us with the same problem, I guess that there is some more general problem behind this. I am running out of ideas, any other advice would be highly appreciated.
     
  13. Greg-ka

    Greg-kaMembers

    Oct 3, 2017
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    I have change my dns and uninstall updates to youtube, but nothing works. It's very strange!!
     
  14. coolazga

    coolazgaMembers

    Oct 25, 2017
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    hi, any solutions for this?

    Envoyé de mon F5321 en utilisant Tapatalk
     
  15. H3llK33p3r

    H3llK33p3rMembers

    Dec 20, 2017
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    Same problem for me and I still haven't a solution. The problem seems to be random... a same video can block and the day after starts without any issue...
     
  16. coolazga

    coolazgaMembers

    Oct 25, 2017
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    which your firmware

    Envoyé de mon F5321 en utilisant Tapatalk
     
  17. Tetzi

    TetziMembers

    Jan 5, 2016
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    The same problem with my mi box
     
  18. H3llK33p3r

    H3llK33p3rMembers

    Dec 20, 2017
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    @coolazga , Build : once-user 6.0.1 MOB31Z 1304

    Seems I found a "workaround" each time I have the probleme yesterday by clicking on next video, and after previous one the blocked video started...
     
    coolazga likes this.
  19. delidolu64

    delidolu64Members

    Dec 18, 2017
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    Benim mi kutusunda aynı problem
     
  20. czajaaa

    czajaaaMembers

    Dec 29, 2017
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    I've just bought mi box, updated software and have the same problem. Problems already from the beginning :(
     
  21. coolazga

    coolazgaMembers

    Oct 25, 2017
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    we have to do a competition to puh xiaomi to wokr on a new update

    Envoyé de mon F5321 en utilisant Tapatalk
     
  22. alton987

    alton987Members

    Mar 30, 2011
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    I tried everything (Frimware\DNS\Clearing Cache\Resotring), only exchanging my MiBox for another fixed the issue. This is some weird hardware issue.
     
  23. Matevz B

    Matevz BMembers

    Dec 31, 2017
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    Hello new mi box owner here. I bought mi box for youtube and kodi and youtube does not work, from beggining. I think we all deserve to get info from xiaomi what the problem is since it is clearly a general problem and when can we expect them to resolve this issue. Do old system versions work ok?

    Please let us know what Xiaomi is doing about this problem?
    Tnx
     
  24. konsmal

    konsmalMembers

    Jan 17, 2018
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    What is happening with that s....!!! Its absolutely ridiculous to buy a Tv Box that doesnt manage to play YOU TUBE(???) and so many users, waiting so long for a solution. Xiaomi seems a huge dissapointment after all.
     
    H3llK33p3r likes this.
  25. alton987

    alton987Members

    Mar 30, 2011
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    I also forgot to add I already had a MiBox that worked fine on Youtube. It was only my 2nd box that had the issue. This is some weird hardware bug.