In Progress process com.android.phone has stopped (SGS2, 2.12.14)

Discussion in 'Bugs' started by markyboy, Dec 18, 2012.

  1. markyboy

    markyboyMembers

    Mar 22, 2012
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    Hi. Is anyone else having issues with MIUI release 2.12.14 on SGS2?

    I keep getting an "unfortunately the process com.android.phone has stopped" error, sporadically, and when I press the report MIUI button, it lists a bunch of java stuff... "android.database.CursorIndexOutOfBoundsExceptionm: Index 3 requested, with a size of 3 at android.database.AbstractCursor.checkPosition(AbstractCursor.java:400) at android.database"... etc.

    Can't tell if it's the MIUI release or an App. Haven't seen the expected flurry of complaints/bug reports here, so perhaps it is not the ROM at fault.

    It's causing my phonecalls to cut out mid call, and my alarm automatically skipped to snooze after a nanosecond of alarm sound this morning, causing me to be an hour late for work.

    This behaviour began from the first reboot after upgrading to 2.12.14. I tried yesterday to roll back to 2.12.7, but the same error was even more frequent as to render the phone unusable, so I;m back on 2.12.14.

    I'm a bit stuck in term s of diagnosing the problem as I just moved house, have no internet at home and 3G so lousy as to be unusable. So I can only connect here from work, where I can't install apps so can't do a logcat or anything.

    Hope someone can help identify the problem.

    Mark
     
  2. ingbrzy

    ingbrzyXiaomi.eu Multilang leader
    Staff Member

    Post that log here
     
  3. markyboy

    markyboyMembers

    Mar 22, 2012
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    Have got ADB now on work computer, but phone doesn't seem to go into debugging mode when the usb cable is connected. Hopefully this screenshot will help.

    Note - the error occurs in the middle of almost every phonecall, and in doing so resets data and phone connection, thus ending the call. Connection is restored again a few moments later.
     

    Attached Files:

  4. markyboy

    markyboyMembers

    Mar 22, 2012
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    Really hope someone can shed some light on this, as this problem kinda renders the phone useless.
     
  5. ingbrzy

    ingbrzyXiaomi.eu Multilang leader
    Staff Member

    Post full logcat.. When you are in this window with log, press menu and copy....
     
  6. markyboy

    markyboyMembers

    Mar 22, 2012
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    android.database.CursorIndexOutOfBoundsException: Index 3 requested, with a size of 3
    at android.database.AbstractCursor.checkPosition(AbstractCursor.java:400)
    at android.database.AbstractWindowedCursor.checkPosition(AbstractWindowedCursor.java:136)
    at android.database.AbstractWindowedCursor.getLong(AbstractWindowedCursor.java:74)
    at com.android.providers.telephony.MakeMmsPreviewService.makePreviewWithSmilDoc(MakeMmsPreviewService.java:443)
    at com.android.providers.telephony.MakeMmsPreviewService.makePreview(MakeMmsPreviewService.java:314)
    at com.android.providers.telephony.MakeMmsPreviewService.access$200(MakeMmsPreviewService.java:45)
    at com.android.providers.telephony.MakeMmsPreviewService$1.run(MakeMmsPreviewService.java:87)
    at android.os.Handler.handleCallback(Handler.java:605)
    at android.os.Handler.dispatchMessage(Handler.java:92)
    at android.os.Looper.loop(Looper.java:137)
    at android.os.HandlerThread.run(HandlerThread.java:60)
     
  7. ingbrzy

    ingbrzyXiaomi.eu Multilang leader
    Staff Member

    are you using any of themes..? or just default...?
     
  8. markyboy

    markyboyMembers

    Mar 22, 2012
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    Just the default, I'm pretty sure. I just reapplied the default to see if that makes a difference. Will write back when I know more.
     
  9. iBotPeaches

    iBotPeachesScript Gatekeeper

    Oct 31, 2011
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    I DIFFed all of our arrays.xml that we have, and none were more/less so I can't see how there would be an undefined array index error.
     
  10. markyboy

    markyboyMembers

    Mar 22, 2012
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    Damn.

    I checked MD5, just in case - but no problem there.

    I used CWM to wipe Data and Cache
    Reinstalled MIUI 2.12.14

    The problem was not immediately apparent. That doesn’t mean the problem is gone, just it just hasn’t shown up as quickly as it did previously.

    I then tried re-installing from backup the settings and apps until the problem re-manifested. I was able to get it to happen again, so something in my backup system settings is causing it.

    I’ve now started again from scratch, and will leave the default install running to see if it is indeed clean. Then I will add in settings one by one until I find the culprit. Will post back with results.

    Thanks for your help so far. This has been extremely frustrating.
     
  11. markyboy

    markyboyMembers

    Mar 22, 2012
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    Ok - it's something in Multimedia Messages. I think somewhere in the history of conversatioon with my sister. She's not sent me anything other than a simple text message recently, so something about MIUI 2.12.14 doesn't like some particular multimedia message. Sadly I can't diagnose further, as biw I can't look at messages without the error popping up which then closes messages view.

    Will try and restore entire backup without the Multimedia Messages component and see how it goes.
     
  12. markyboy

    markyboyMembers

    Mar 22, 2012
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    And I think we're back in business.
     

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