Redmi Note 4g Can Take Pictures, But Won't Film Anymore (saving Issue)

Jul 21, 2013

I don't know if it's specific to the last update because I haven't tried filming in a long time, but I can't film anymore. I have 3 Go free on the phone and 15 Go free on the SDcard and I can still take pictures. When I film, everything seems to work but when I touch the "stop" icon, the white "saving" circle spins forever. I tried saving on the internal memory and on the SD card in every definition as well as with the factory settings and it still won't save the film. I wiped the cache of the phone, I deleted the camera app data. Nothing works.

Please advise.

(my language is Fr-fr, in case it matters).