New screen flashes bright white when turning off


Jun 29, 2020
Apologies if this has been mentioned elsewhere but I haven't been able to find anything...

I have a Mi Note 10 running and in the last few weeks I've been experiencing the screen flashing bright white. This happens when the phone is powered on but as the screen switches off. Sometimes it's when I have been using the phone and it goes back to standby and sometimes it's just when the screen lights up for a notification.

Xiaomi customer service have told me that this has happened quite a lot since the last software update and that it usually gets fixed with a factory reset. I would prefer not to have to do that so am reaching out in case anyone has any other advice?