Tv 2s Shuts Off Randomly?

Jan 21, 2016
I recently received a Mi TV 2S and it looks very pretty... but is not very functional for me. It runs for about 5 minutes if I am lucky and then will either have a scrambled image, a frozen image or shut off. With any of the cases, I am unable to perform any operations on the TV including shutting it off. I need to unplug it from the wall and wait 5-10 minutes before it will power on again.
I have had the TV for 2 days (got it on Tuesday) and there does not appear to be any damage to the box it came in nor the TV. Has anybody seen this problem before and have any suggestion on how to fix it apart from shipping it back to the place of purchase?