Unable to disconnectthe call when I make it

Discussion in 'Xiaomi Mi 2 / Mi 2S' started by Baski, Jun 20, 2013.

  1. Baski

    BaskiMembers

    Jan 23, 2013
    98
    2
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    Male
    Sydney, Australia
    Hi There:

    I have been having this problem for while. If I make a call to someone and if goes to voice mail after few rings, if I want to disconnect the call, I could not do it because, the screen does not become active. It is dark black you see and I need to wait till the voice mail to be over or wait till that service gets disconnected. (few mins to wait)

    The same goes to if I make a phone call and after finishing the call I need to wait the opposite party to disconnect the call, till then the screen is not active. I could not disconnect as soon as I finished the call. Screen is active to disconnect.

    Does anyone experience this?

    ( I m in Australia and my service provider is Amaysim)

    Thanks,
    Bas
     
  2. ingbrzy

    ingbrzyXiaomi.eu Multilang leader
    Staff Member

    calibrate proximity sensor... dial * # * # MIUI # * # *
     
  3. Baski

    BaskiMembers

    Jan 23, 2013
    98
    2
    18
    Male
    Sydney, Australia
    Hi Ingbrzy!!

    I did as you mentioned. I m not sure whether I did it correct or not, couple of times it said passed and once it said 'failed'.

    But I made a call it went to voice mail, when I had a phone in horizontal position, it poped up the dial tone - so, I m able to disconnect the call. Does it mean the problem fixed?

    Or please let me know how to calibrate properly.

    Thanks & appreciated.
     
  4. ingbrzy

    ingbrzyXiaomi.eu Multilang leader
    Staff Member

    Just cover proximity sensor and uncover back... Its calibrated then...

    ~Tapatalk 4~
     
  5. qbert456

    qbert456Members

    Feb 20, 2013
    517
    36
    65
    Slightly related, I had a screen cover that didn't have holes for the proximity sensor (top left of screen I assume) used to have this problem alot, had to get a new screen protector for my own sanity!
     
  6. qbert456

    qbert456Members

    Feb 20, 2013
    517
    36
    65
    That dial code isn't working for me on 3.6.14
    I can get the "info" one to work but not "miui"
     
  7. Baski

    BaskiMembers

    Jan 23, 2013
    98
    2
    18
    Male
    Sydney, Australia
    After the test - it looks & works fine. I m able to disconnect the call when I want it and screen is awake when I keep it in horizontal posiiton.

    Thanks!!
     
  8. qbert456

    qbert456Members

    Feb 20, 2013
    517
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    65
    Is there another way to get the hardware test to open please?

    Edit
    Never mind, rebooted again and I got it to open.
     
  9. Staalborstel

    Dec 27, 2012
    108
    23
    28
    Male
    I'm having the same problem, can't get it fixed though.. sometimes the phone app crashes too, making me unable to disconnect the call even if I do manage to bypass the proximity sensor... I've done several full wipes (including SD card) but it's still happening. What do I do ?
     
  10. qbert456

    qbert456Members

    Feb 20, 2013
    517
    36
    65
    My proximity fails the test so the problem exists for me, I have to turn on screen using power button then end call
     
  11. Staalborstel

    Dec 27, 2012
    108
    23
    28
    Male
    My caller app crashes when I try to open it.. it just quits. Really annoying, to end a call I have to reboot the damn phone.
     
  12. ingbrzy

    ingbrzyXiaomi.eu Multilang leader
    Staff Member

    Post a logcat...

    ~Tapatalk 4~
     

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