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Hello, unfortunately I couldn't fix the error. I left my device at the technical assistance for the repair and I'm still waiting because they told me that maybe it's even better to change the device because there's no guarantee that they'll be able to fix it

Hello, everyone! I've been facing this problem for a few months now. My device (poco f4 gt) doesn't play any sound, it crashes when I try to open any type of media, anything that needs sound it just crashes, it's impossible to even make calls. I've done the reset, I've gone back to the versions...