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A year later, did you ever got this fixed? I have the same issue, first time using Xiaomi, and essentially the headphones seem to not have the buttons properly detected. Only for Bluetooth ones, wired headsets work fine.

Hello everyone, I've recently replaced a Moto G7 Power that got broken with a Xiaomi Redmi Note 9 Pro. The phone is on the 12.0.1.0QJZEUXM Stable MIUI. So what I'm trying to do is use a Skullcandy Jib+ Active headset as I was able to on the Motorola phone, where I could control the volume...