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I send the phone to seller. He repair it. Thanks evreybody

Hi again, after doing the factory reset, the problem persists. The strange thing is that before the first update worked perfectly, I was almost a month, until I skip the first update, and the problems started. I will see the seller I can do, anyway, I am open to any suggestions. Thanks again.

Thank you for your prompt response. I've done a factory reset. Is it the same factory reset as full reset? If not, how do you do a full reset? Forgive my ignorance and thank you for your help.

Hello everyone, I am new here and I have opened this query since I have not been able to find anyone else with my problem looking for the forum. If there is another open post with the same problem, I apologize. I had a month with my new Mi Max, and until now I had not had problems, but since the...