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Tried again, this time the 10.3 update works. Nothing lost!

I skipped update 10.2, waited for 10.3 But my phone doesn't see the 10.3 download. Downloaded again on a different computer, from a different site, put the file internal and also on external USB stick to update, but the phone doesn't see the file. Nothing to update. So I did the same thing...

Thanks a lot for sharing this information! I had exactly the same problem. I tried installing TWRP and was stuck with a frozen TWRP screen and then a bootloop. What to do? From the mass of information on the internet about these problems I did not understand first that, if you don't have TWRP...