You need to transfer the data from your phone to pc?
Oh, I think you can have a try of some android tool such like android assistant, or device manager.
You can transfer or backup text messages, contacts, photos, and other media files like videos, music files.
I just meet the same problem on my Mi phone, and I use some tools to help you, after that, I transfer all the files as I like.
You can follow the steps to make a file transfer between phone and computer.