Respect, since the first day when I bought the Xiaomi 11 Lite 5G phone, when someone calls me, the caller's number does not appear on the screen, but

[Ciprovic]

Respect, since the first day when I bought the Xiaomi 11 Lite 5G phone, when someone calls me, the caller's number does not appear on the screen, but an unknown number is written. I tried with the sim card of my wife, who has the same phone, and then everything is normal and the caller's number appears. I took the phone to Telenor and they issued me a new sim card and again there is no caller's number. Please, could you help me with advice, because I am not from Belgrade. Greetings and all the best