Hi,
Apologies if I am posting in the wrong forum!
Have any of you connected their Xiaomi phone to an insta360 camera via Matterport?
It seems something in the system is not allowing the connection to happen. I can connect and use the camera without a problem from the Insta360 app, but not from Matterport. Nothing happens when I connect to the camera's wifi network (instead the Matterport app should show the camera is connected). The process works well on other phones that do not run MIUI.
Phone: Mi 10 Ultra
Latest MIUI OS 14.0.1
Latest camera firmware 2.0.8
Latest Matterport app as well as the Beta version.
I tried clearing the cache and user data on the app, but it did nothing.
So far tech support has given very broad suggestions that lead nowhere.
Here is a video of the problem: https://photos.app.goo.gl/UfThJQy9zcyk93y8A
Apologies if I am posting in the wrong forum!
Have any of you connected their Xiaomi phone to an insta360 camera via Matterport?
It seems something in the system is not allowing the connection to happen. I can connect and use the camera without a problem from the Insta360 app, but not from Matterport. Nothing happens when I connect to the camera's wifi network (instead the Matterport app should show the camera is connected). The process works well on other phones that do not run MIUI.
Phone: Mi 10 Ultra
Latest MIUI OS 14.0.1
Latest camera firmware 2.0.8
Latest Matterport app as well as the Beta version.
I tried clearing the cache and user data on the app, but it did nothing.
So far tech support has given very broad suggestions that lead nowhere.
Here is a video of the problem: https://photos.app.goo.gl/UfThJQy9zcyk93y8A