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If I placed my thread in the wrong area, my apologies. I was merely looking for a possible fix for these devices without needing to return them to the seller. I would not have let my parents buy them had I known they were a Chinese Market model. I wasn't here when they placed the order. Does...

Hi My parents just bought 2 new Redmi Note 11e Pro 5G from a French online retailer. I have set one phone up but it will not recognise the local 4G network nor will it connect to it. Our cellular provider is SFR. It will also not download a large update of 3.2GB update number 13.0.7.0.SKCMIXM...