Invalid Bug Messages Xiaomi Redmi 5 plus

[xDany1305]

Hi, I have a problem with my xiaomi redmi 5 plus. I installed the latest stable ROM (11.0.3). I haven't been able to send and receive messages for some time. Practically the moment I open the application of the messages I get the following error: "messages has stopped" or "messages keeps stopping". I wanted to ask if it was possible to solve this problem. Thank you

 

[Igor Eisberg]

You haven't provided any crash log or a screenshot of the crash summary. Nothing we can do here.

 

[xDany1305]

You haven't provided any crash log o

This Is a screenshot of my problem, every time I try to open messages

 

[Igor Eisberg]

This Is a screenshot of my problem, every time I try to open messages

.... tap the "View summary" and take a screenshot of that...

 

[xDany1305]

This Is the "View summary"

 

[trahzebuck]

You did a dirty flash from a newer android version, correct?
That is causing your problem. Make a clean installation.

 

[xDany1305]

In order to do a clean install, is there a way to do it without losing data? If there is a guide on this site to get it?

 

[trahzebuck]

No way. Clean means clean. Setting up a virgin. ;-)
Deal with it.