Certain apps not working


Yui907

Members
11 Mar 2026
1
3
My banking app - Mettle crashes and takes me to this page every time I try and start it. This problem has not happened before and it is stopping me from accessing my bank other than on my laptop.

Is there any way to defeat this obstacle?

Another app, apk linked here crashes on launch. Is this likely to be the same reason? It runs fine on a Google Pixel 2016 as does the banking app.

Screenshot of the crash shown attached.

Any help with either issue would be great.

I am using a MI 13 Ultra. Device details attached. I did not root it it may have been rooted for EU/UK market by the retailer.
 

Attachments

  • Screenshot_2026-03-11-00-48-11-352_com.lairor.fitzap.jpg
    Screenshot_2026-03-11-00-48-11-352_com.lairor.fitzap.jpg
    581.9 KB · Views: 93
  • Screenshot_2026-03-11-00-49-42-177_com.android.settings.jpg
    Screenshot_2026-03-11-00-49-42-177_com.android.settings.jpg
    286.6 KB · Views: 91
  • Screenshot_2026-03-11-00-49-51-092_com.android.settings.jpg
    Screenshot_2026-03-11-00-49-51-092_com.android.settings.jpg
    283 KB · Views: 92
Is there any way to defeat this obstacle?
No, if the bank demands MEETS_STRONG_INTEGRITY, then you have no option other than to use official ROM with locked bootloader.
This problem has not happened before
Indeed it can happen anytime. A certain app design can even impose the restriction without requiring apk update.
Is this likely to be the same reason?
No idea, there's no way to answer only from your screenshots. At the very least a stacktrace is required, but it won't exist if the exit or crash is graceful / deliberate, meaning the app developers themselves create the condition.
 
  • Like
Reactions: JiaiJ