Problem in Root

[Anthroi]

Helll guys, i don't know what happened because I don't have any installed root. I have no Magisk and try to soft reset and hard reset but still it appears.

 

[JiaiJ]

Maybe I misunderstand, but you say your phone is not rooted, and the screenshot seems to say you don't have root...

What is the issue ?

 

[Anthroi]

Maybe I misunderstand, but you say your phone is not rooted, and the screenshot seems to say you don't have root...

What is the issue ?

I can't watch in Netflix, it says error 5.7