Smart Doorbell 3s connection issues duplicate pings and very high latency

[roberto121]

This is what happens when I connect the smart doorbell 3s to my network, with 98% signal (-30dbm) and in the same ubiquity u7 pro network where I have more than 70 devices already.

Any suggestion of how to troubleshoot this? maybe defective device? it is almost unusable and support is inexistent