New Unable to choose ringtone, only message tone.

[Aharon Gindi]

Hi,
I'm using Mi9, latest stable (photos attached), clean installation.
My whatsapp ringtone set to be a message tone (1-2 seconds file), and when I try to change it, I cant see the ringtones, only message tones.
To confirm it, I checked on another Mi9 - same problem.
Is it a known one?
Thanks!

 

[LOLO9393]

Hi,
I'm using Mi9, latest stable (photos attached), clean installation.
My whatsapp ringtone set to be a message tone (1-2 seconds file), and when I try to change it, I cant see the ringtones, only message tones.
To confirm it, I checked on another Mi9 - same problem.
Is it a known one?
Thanks!

Yes this is a known issue, answered 100000 times.
Nothing against you. but do you you know where is the search button posted

 

[Aharon Gindi]

Sure I do, and I used it with different keywords, but didn't find anything...
Could you please pointe to the answer?
Thanks.

 

[LOLO9393]

Sure I do, and I used it with different keywords, but didn't find anything...
Could you please pointe to the answer?
Thanks.

ARE YOU KIDDING ME????

https://xiaomi.eu/community/search/3332870/?q=ringtone+issue&o=date

 

[Aharon Gindi]

Hi, sorry, i am not kidding at all.
I found the thread about the problem with the custom ringtones, and I thought that it might be the one, so I already installed the fix before asking in the forum.
It is a different problem and therefore the fix doesn't fix it.
Any other positive idea will be appreciated.
Thanks!