unable to restore my backup on Xiaomi 12X

[MuhammadAshurov]

Hi, friends! I have installed MIUI 14 (xiaomi.eu) on my Xiaomi 12X. I have backed up my phone before flashing, but now I cannot restore my backup file, namely SMS, contacts, and call history files. "Restore" button is unclickable. Anyone has solution on that? Please, help me.

 

[cyclonemax]

same problem

 

[mr4ffe]

Hey, did anyone manage to solve it? I just upgraded from xiaomi.eu v.12.5 to xiaomi.eu v.14.0.8 (only because apps have started dropping support for older Android versions) on my Poco F3, though I had to do a wipe/clean install because of some issues I ran into. Luckily, I had my backup on my computer. Unfortunately, ran into the same issue as you guys. I can tap "restore" and it reacts as if I'm tapping on it, but nothing happens. I also tried the troubleshooting steps mentioned here with no success. Does somebody know of a hack to fix it? I had some mood tracking and workout logs I wish to recover, and beyond that it's a huge pain in the ass to reconfigure all my apps from scratch.

 

[me3ell]

I'm having the same problem, can anyone help me please????