Xiaomi Pad 7 stuck: No “wipe data” option in recovery / legitimate EU restore service needed

[hawk20]

Hello everyone,

I am looking for legitimate EU/Germany-based help for a Bio.

Situation:

- Xiaomi Pad 7 import device
- locked bootloader
- screen lock active
- no Xiaomi account linked
- recovery menu only shows:
- Reboot
- Connect to MiAssistant
- NO “wipe data” / factory reset option available
- MiAssistant connection does not work
- standard fastboot flashing blocked

Important:

- I am the legitimate owner of the device
- invoice + proof of purchase + serial number are available
- Xiaomi Germany confirmed this is a cross-border device and referred me to Xiaomi Global support
- several standard repair shops refused because they do not perform Xiaomi EDL/Auth procedures

I am NOT looking for illegal unlocking or stolen-device services.

I am only searching for:

- a legitimate Xiaomi Auth/EDL restore service in Germany/EU
OR
- advice from someone who has successfully handled this exact Xiaomi recovery situation.

The goal is simply to restore the tablet to factory state and make it usable again.

Any serious recommendations or contacts would be greatly appreciated.

Thank you.

 

[pad123]

Hello


I have exactly the same issue.

I am the rightful owner of the tablet, and I also have an invoice in my name (ordered via AliExpress).

Maybe someone can help me.

Thanks