Mi Home Security Camera 360 is unable to connect to WiFi network

[plaidshirtakos]

I just get a Mi Home Security Camera 360. I powered it on with a 2,1 A charger and followed steps in Xiaomi Home Android application. When I scan the QR code, I get an alert screen on phone, that I should move the camera closer to the router. After that an error message appears, that connection is timed out. I use WPA2-PSK on my router and installed app on my Samsung J5. How could I fix this issue? It is not working with this network (Tenda F3 N300): Protokoll: Wi-Fi 4 (802.11n) Biztonság típusa: WPA2-Personal Hálózati sáv: 2,4 GHz Hálózati csatorna: 9 Kapcsolat sebessége (fogadás/küldés): 121/121 (Mbps) IPv4-cím: 192.168.0.102 IPv4-es DNS-kiszolgálók: 192.168.0.1 BUT working with this one (Huawei E5577s): Protokoll: Wi-Fi 4 (802.11n) Biztonság típusa: WPA2-Personal Hálózati sáv: 2,4 GHz Hálózati csatorna: 9 Kapcsolat sebessége (fogadás/küldés): 65/65 (Mbps) IPv4-cím: 192.168.8.102 IPv4-es DNS-kiszolgálók: 192.168.8.1 192.168.8.1 I can't see any relevant difference between these.

 

[Twelvi]

You had to turn of fast roaming in deco as the camera did not support it. Realated to all mesh network like asus, linksys, tplink ..

 

[Lenka]

Hi, I have the same problem with the same wifi device (Tenda F3 N300). Have you found any solution for this device?
Or how can I turn off "fast roaming in deco" (I have no idea what is it)? Thank you!

 

[plaidshirtakos]

Hi, I have the same problem with the same wifi device (Tenda F3 N300). Have you found any solution for this device?
Or how can I turn off "fast roaming in deco" (I have no idea what is it)? Thank you!

Yes, I fixed it. Problem was caused by my router, because it was installed with an old firmware. I updated it from here: https://www.tendacn.com/en/product/download/f3.html. After that it is working fine and paired with camera.

 

[Lenka]

Thank you, it worked perfectly !

Yes, I fixed it. Problem was caused by my router, because it was installed with an old firmware. I updated it from here: https://www.tendacn.com/en/product/download/f3.html. After that it is working fine and paired with camera.