Mi Note Pro Arrived With 10gb Memory Only - Not 64gb!

[Bezzanet]

Hi

I have just received my Mi Note Pro from Xiaomi Device and everything was fine except the total memory on the device was only 10GB. Since the installed files and operating system are around 2.5 GB in size, this leaves very little available user memory. Since this particular handset should have 64GB, something strange has occurred. Even the Mi Note model has at least 16GB of memory so that rules out the wrong handset being sent to me. I now wonder whether it is a configuration issue or a partitioning problem. I have checked the memory on the phone using different tools and they all show the same memory total.

I will send the handset back unless anyone has seen this problem before and has any solutions I can try to "recover" the missing memory.

Thanks!

 

[Varvaris]

Do the factory reset.....

RN2 prime - tapatalk

 

[Rahim N Khan]

This is very strange. You should check in settings >>> about phone and see how much memory you have... If there also it says 10 GB then either your device is fake or faulty and send it back to the seller.