Problem with unlocking phone and wipedata option


Davren

Members
24 Apr 2025
1
3
Hello, I have a problem with a Xiaomi Redmi 12C phone. Specifically, my friend's child forgot the phone's password, so we wanted to try the "WIPE DATA" option. However, when entering recovery mode, that option wasn't available at all.


In another thread, I read that the reason for this might be parental controls being enabled, but even after disabling them, that option still doesn’t appear.


What can be done in this situation? Is it possible to perform a wipe via fastboot?
 
You can't do anything via fastboot with a locked bootloader.
This forum is not the official Xiaomi forum, try the official Xiaomi Community.