Xiaomi Vacuum C1 Not working after update

[Van023]

Hi all! here the same problem, since update. it only turns on/off...i can't do any reset, even to wifi. Wifi doesn't turn on (no light), so i can't connect it to my mobile, to Mi Home App.

But i'm worryied because we deleted the vacuum from app and now we can't reconnect, we can't try to go back to the other version of firmware. There is no way to get in touch with vacuum. We also changed location to China but as wifi is off, it didn't work.

Any advice? Should we send it to warranty service?

By the way, how it works on black fluffy carpets? Mine doesn't clean...it goes up to the carpet and run away...it is black, white and grey. Thanks

 

[kaan1518]

Próbowałem zmienić region na chiny i jest aktualizacja ale obawiam się że po takiej aktualizacji nie uda mi się zmienić regionu na europe

Yes, i changed the region to mainland china and updated problem is gone for now but sometimes it makes stupid backward move. I think i'll keep the region china because it gets the updates firstly.

 

[JBranquinho]

Hi all! here the same problem, since update. it only turns on/off...i can't do any reset, even to wifi. Wifi doesn't turn on (no light), so i can't connect it to my mobile, to Mi Home App.

But i'm worryied because we deleted the vacuum from app and now we can't reconnect, we can't try to go back to the other version of firmware. There is no way to get in touch with vacuum. We also changed location to China but as wifi is off, it didn't work.

Any advice? Should we send it to warranty service?

By the way, how it works on black fluffy carpets? Mine doesn't clean...it goes up to the carpet and run away...it is black, white and grey. Thanks

Exactly the same here, any lucky?

 

[Van023]

Exactly the same here, any lucky?

Last week I asked for costumer's support and I took it to the store, it was under warranty. I brought this vacuum on July...