OK, I've posted this issue in other forums and have had no responses what so ever. So I'm hoping my cries can be heard here on this forum. If you have a PIN password *on* and go into Settings > Personal Password... You will be presented with a number pad and some Chinese characters above it. This is a simple issue that should be easy to fix and should had been fixed a long time ago, yet it has gone unnoticed for a long time... I've attached a screen shot of what I'm talking about.