Yes I contacted them thrice 1st they said it was delayed from the dhl side as they handed the parcel to dhl but because of some festival the status was not updated I contacted my local dhl customer care and gave them the air way bill no and they told me that the sender only booked for a courier but they did not received the parcel as of yet today I again contact the ibuygou team they told me they have contacted their local dhl and told them about the matter and as a response the dhl said they will update the matter, I only went forward to buy from that online shop after reading a post on miuiandroid.com this site because I think people here are more legit , I might be acting a bit nervously but a bit worried