My husband bought me a Mi Phone 4W. It's said to be a great phone. But I am very very frustrated by the phone. I feel that the phone works counter-intuitively. Perhaps like how Chinese characters are symbols, and those symbols are combined inside each other to make new words, I find that the logic behind the phone not conducive to my western understanding of reasonable connections. In other words, I am lost. 1. The Chinese characters. I cannot escape them. I have changed the phone's language, but this only affects the externals, like the menus. I cannot get the keyboard to change. Though I have an "English" option, it defaults back to Chinese and turns my English to Chinese. 2. English SIRI-like feature, or English handwriting input, or a list of English programs to download, or anything that lets me know I'm human, though I don't speak Chinese. 3. I've installed the Android File Transfer program, which treats my phone as an external memory drive. 4. What features does this have that should persuade me to not sell this immediately? I am asking all committed Miui users to persuade me. Any video you could recommend? 5. What is a MOD? What is a ROM? What is a Theme? 6. And it suddenly stopped recognizing my simcard. I have ejected the card/reinserted. I have rebooted the phone. It says no simcard. I use Mac lapbook and came from an iPhone4. Thanks.