Hi All,
I want have range LTE 800 in my phone.
In last week I sent questions to: Xiaomi Global Email Support service.global(@)xiaomi.com
An I have two answers:
1)
Hi Artur,
Greetings from Xiaomi!
I understand your concern and would request you to check the network bands of your device in the specifications. If it does not match to the particular carrier band width, so we cannot assure you that your device works with the EU network because this particular product is designed on the basic requirement of that particular region. Also, would like to inform you that as of now we haven't started selling our phones in your region, so we would not assure you regarding a phone with LTE 800 support in future. However, we will record this as your feedback and forward the same to our relevant team, so that they may work upon the same in order to avoid further inconvenience. Please stay updated on our website (...) and forum page (...) for further updates.
Please write us back in case you need any further assistance, we will be happy to help you.
Regards,
Pragya
Xiaomi Customer Support
2)
Hi Artur,
Greetings from Xiaomi!
I understand your concern and would like to inform you that, we are not selling the Mi phones in US/European region and also not having the service centers as of now. So regret to inform you that we do not provide any assurance for the same. However, we will forward your case to our relevant department for checking, hoping that they can continue to make improvement in the future. Stay updated with our official website (...) and Facebook page (...) for future launches and further information.
Please get in touch with us if you need any further assistance.
Regards,
Avinash
Xiaomi Customer Support
One mail nothing doing, but...
Colleagues, send emails to support this problem.
If you have written to support, add information in this post.
Maybe together we'll do something ...?
I want have range LTE 800 in my phone.
In last week I sent questions to: Xiaomi Global Email Support service.global(@)xiaomi.com
An I have two answers:
1)
Hi Artur,
Greetings from Xiaomi!
I understand your concern and would request you to check the network bands of your device in the specifications. If it does not match to the particular carrier band width, so we cannot assure you that your device works with the EU network because this particular product is designed on the basic requirement of that particular region. Also, would like to inform you that as of now we haven't started selling our phones in your region, so we would not assure you regarding a phone with LTE 800 support in future. However, we will record this as your feedback and forward the same to our relevant team, so that they may work upon the same in order to avoid further inconvenience. Please stay updated on our website (...) and forum page (...) for further updates.
Please write us back in case you need any further assistance, we will be happy to help you.
Regards,
Pragya
Xiaomi Customer Support
2)
Hi Artur,
Greetings from Xiaomi!
I understand your concern and would like to inform you that, we are not selling the Mi phones in US/European region and also not having the service centers as of now. So regret to inform you that we do not provide any assurance for the same. However, we will forward your case to our relevant department for checking, hoping that they can continue to make improvement in the future. Stay updated with our official website (...) and Facebook page (...) for future launches and further information.
Please get in touch with us if you need any further assistance.
Regards,
Avinash
Xiaomi Customer Support
One mail nothing doing, but...
Colleagues, send emails to support this problem.
If you have written to support, add information in this post.
Maybe together we'll do something ...?
