Problem Copying Files Using Cable

[stefano nardi]

Hello!
When I try copying files using MTP communication, after few files copied I receive an error message that states something like "a device connected to the system is not working" (translated from Italian). What can I do to solve this problem? I've tried to update firmware many times, and on different OS too, but nothing.
Thanks

 

[ko3st68]

Hello!
When I try copying files using MTP communication, after few files copied I receive an error message that states something like "a device connected to the system is not working" (translated from Italian). What can I do to solve this problem? I've tried to update firmware many times, and on different OS too, but nothing.
Thanks

Since the PTP (picture transfer protocol) still works normally, perhaps this work a round will serve you:
You could (temporarily) move the folder into the DCIM location so you can copy it as you would using the MTP method.

I hope this helps.

Verstuurd vanaf mijn MI 5 met Tapatalk

 

[stefano nardi]

Thank you, I'll try it! That means that everyone has this problem and it's not only me, isn't it?

 

[andrei80]

I've had that problem. Solved it by connecting the cable to a motherboard USB, not to the front panel of computer.