Touchscreen Not Working

Discussion in 'Xiaomi Mi 5S / Plus' started by JoeNunes, Jan 18, 2018.

  1. JoeNunes

    JoeNunesMembers

    Nov 3, 2016
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    Suddenly, the touchscreen of my Mi5S 4GB/32GB stop working. How can i get my touchcreen back? Anyone can help me? Please...
     
  2. pavlidisc

    pavlidiscMembers

    Jan 11, 2017
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    Have you tried to hard reset the phone?

    from my Mi5s
     
  3. JoeNunes

    JoeNunesMembers

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    No, i didn´t... how can i do that?
     
  4. pavlidisc

    pavlidiscMembers

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    From the settings search Restore to factory settings. I think it's on Settings - Additional settings - Backup and restore.

    But... be careful!!!! YOU WILL LOOSE EVERYTHING THAT YOU HAVE STORED IN THE PHONE.

    Touch didn't came back with simple restart ;

    from my Mi5s
     
  5. JoeNunes

    JoeNunesMembers

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    The problem is that, as i have no touchscreen, i can not draw th unlock pattern or enter the password to access the phone :(
     
  6. pavlidisc

    pavlidiscMembers

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    #6pavlidisc,Jan 18, 2018
    Last edited: Jan 18, 2018
    Oh!!! In one point of view... those are good news! :)

    Keep pushing the power button (continously) as long as it gets to shut down your phone. You will may need more than 20-30 sec.
    Then, push it again to start.

    I believe that the touch will come back.

    from my Mi5s
     
    Brana likes this.
  7. Brana

    BranaMembers

    Jan 10, 2017
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    Try continuing to hold the power button until the phone starts restarting.
     
    pavlidisc likes this.
  8. JoeNunes

    JoeNunesMembers

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    I do not know what else to do.

    Turning the smartphone off and on again does not make the hard reset. I have tried to update the MIUI but the USB debugging is not connected and I can not connect it because the touchscreen does not work.

    Can someone help me? If the problem is hardware, is there a European repair center where I can send it?

    Thanks in advance for any sugestion.
     
  9. JoeNunes

    JoeNunesMembers

    Nov 3, 2016
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    Problem solver by changing touchscteen.


    Enviado do meu MI 5s através do Tapatalk