Unable to join zigbee devices


bobbles

Members
Mar 25, 2020
3
3
Hi Folks.
I have just joined this forum and couldn’t find anything in the search for my issue.
I have had the gateway for about 4 months now.
I had 32 zigbee devices connected, including the gateway, and through docker on an RPi the devices were connected to my Hubitat hub (HE).
I didn’t have any automations active in the Mi Home app. Everything was controlled via HE.
I had 2 devices drop off and I could not get them to re-pair.
I tried a brand new Aqara motion sensor and this will not pair to the gateway. I can hear the ‘chinese message’ when I start and finish pairing mode. I can pair it directly to the HE hub so I know the devices are good.
The gateway is connected to ‘Chinese Mainland’ if that makes a difference.
The current firmware is 1.4.1_175.0220.
Has anyone else come across this issue?
Thanks in advance for any information you can give me as I’m very new to this gateway.
Thanks again.