Hello everyone.
The story
I bought a Redmi Note one week ago and two days ago I shut down the device. I tried to power on but it stuck in the "MI" logo. The logo is white, it becomes yellow and it stays there. I cannot enter menu or no field to put on my PIN password appear.
I tried to enter the recovery menu, so i pressed simultaneously power+volume +. I entered a menu with three options: recovery mode, fastboot mode, normal mode. I put the cursor on the recovery mode with Vol+ button, and I tried to select this option with Vol- button. Nothing happens, the cursor is moving but it is not able to select a choice.
So, I tried to follow these steps ( http://xiaomi.eu/community/threads/sp-flash-tool-guide-unbrick-your-device.24488/) with the guidance of an assistant from the online shop that I bought the phone. I downloaded the ROM as .zip file. I decompressed it and I opened the flash tool. I click on scatter loading and I select Android Scatter txt. I change the option to Firmware Upgrade (i tried with Download Only, too). I connected the phone with my computer with a usb cable. The computer does not identify the phone. So I need the drivers...
I downloaded some drivers that the online assistant gave me but when I tried to instal them error appears.
I also tried to install the driver that the above link suggests (PdAnet ), but the installation stops (something about usb debugging , i do not understand). I tried all these with computers with Windows XP, Vista and 8.
I have not computer with Windows 7, but the online assistant told me that they found drivers only for Windows 7, so I have to find a computer with Windows 7.
And some questions
Please help,
Thank you in advance
The story
I bought a Redmi Note one week ago and two days ago I shut down the device. I tried to power on but it stuck in the "MI" logo. The logo is white, it becomes yellow and it stays there. I cannot enter menu or no field to put on my PIN password appear.
I tried to enter the recovery menu, so i pressed simultaneously power+volume +. I entered a menu with three options: recovery mode, fastboot mode, normal mode. I put the cursor on the recovery mode with Vol+ button, and I tried to select this option with Vol- button. Nothing happens, the cursor is moving but it is not able to select a choice.
So, I tried to follow these steps ( http://xiaomi.eu/community/threads/sp-flash-tool-guide-unbrick-your-device.24488/) with the guidance of an assistant from the online shop that I bought the phone. I downloaded the ROM as .zip file. I decompressed it and I opened the flash tool. I click on scatter loading and I select Android Scatter txt. I change the option to Firmware Upgrade (i tried with Download Only, too). I connected the phone with my computer with a usb cable. The computer does not identify the phone. So I need the drivers...
I downloaded some drivers that the online assistant gave me but when I tried to instal them error appears.
I also tried to install the driver that the above link suggests (PdAnet ), but the installation stops (something about usb debugging , i do not understand). I tried all these with computers with Windows XP, Vista and 8.
I have not computer with Windows 7, but the online assistant told me that they found drivers only for Windows 7, so I have to find a computer with Windows 7.
And some questions
- So, my Redmi Note is useless? Can it be fixed? If it can be fixed, I can do it or I should send back to China and wait for about 2 months?
- What do you suggest?
- Is any other process that I can follow?
- Do you have/know/provide me a link with drivers for Redmi Note for Windows Vista or XP?
- Or there are drivers only for Windows 7? If there are only for Win7, could you give a link?
Please help,
Thank you in advance