Mi Pc Suite -

Jan 21, 2016
question re MiPC Suite
installed on win 10
Redmi note 2 running Xiaomi.eu 6.1.21 ROM
PC suite identifies the phone/
but does not identify the storage on the external SD (which of course i CAN see in win file manager)
it does list the space available on the internal SD
it does list all the songs videos and contacts.
but it DOES NOT list any files on the internal SD when using file manager.
I tells me OS version is up to date
but when i try to backup phone it tells me cannot back up

what am i doing wrong? or is this because this is not an "official" (or signed) ROM??