sound issues with headset 3,5mm on usb c


NewUser2019

Members
Jul 19, 2019
20
13
Hi

just set up the device and all went fine, trying youtube music for the first time.

after some seconds the music disappeared with crackle sound through ehadset on highest volume.

unplugging and replugging the 3,5mm headset through adapter that came with device on usb c there was an electrical crack sound in the headset when un- and replugging.

closing the app and relaunching worked for a short time then sound disappeared on one ear. same crack in ears on (un)plugging.

second headset no difference, but then it works without any issues when using headset volume just one step below max volume.

so this is a known issue on that device, software thing or hardware thing?

evreything else is fine, should we cross check built in speaker on highest volume for crackles to chekc the hardware or do headset through usb c and built in speaker run throught two different output stage/amplifier circuits?

thx for any help