probably they are slow to communicate. I already warned on official forum that we expect diagnostic on the affected devices. So far it is possible that all mi5 will suffer a very short life due to a defect. I was planning to upgrade my mi5 prime with a pro but I put that on hold for now. If my mi5 prime device fails the same I will ask for refund.Hi,
I'm one ofthe first that had this problem too one month ago, no solution, only send back in warranty.
Now I'm really scared for the future! But why xiaomi don't do mothing?
Really contact post sale for a replacement.I'm having an even weirder issue: when I power on the phone, MI logo shows up and boot run correctly. Once boot is complete, right before the home screen shows, the screen turns black and apparently there's no way to make it work again. The phone is still working, though: i can hear notification sounds and if I call my number it rings and vibrates.
This happened with China stock stable ROM.
I tried to factory reset wipe and flash a new rom (Global): nothing changed, same issue.
It actually was. I full wiped the phone and flashed The CyanogenMod 13. Phone is working like a beast, performances and battery life improved significantly. Tried to flash different version of Miui 7 but the problem was still there. Maybe I'll try Miui 8 or another Rom some day, but Cyano is working greatYou see logo means display is working, you heard sound means the hardware is working. Most likely a Rom related issue
When you plug it to the computer dors anything happens on the PC side ?Hello everyone, just used my Mi5 for 13 days and the phone turned off and cannot be turned on anymore.
Tried to charge it, plugged into computer, pressed the power button and volume up button but no response whatsoever.
The battery was hot while charging but no response.
Yesterday when I first tried it on my laptop, it detected something, it was unstable/on and off, did not end up getting access to the phone at all. Today, there's just nothing happening when plugged into PC.When you plug it to the computer dors anything happens on the PC side ?