Mi Home Push Notifications


braguzz

Members
Dec 17, 2013
47
18
Hi , I have some problem on push notifications with mi home app.

They simply doesnt work.

I have a mi5 with miui9 global stable and mi home 5.0.19

What can I try?
 

braguzz

Members
Dec 17, 2013
47
18
Yes, I ve installed an old version. And then it works. Then i ve update from inside app, and fortunately, it works!!
 

Aleko

Members
Jan 20, 2018
6
13
Yes, I ve installed an old version. And then it works. Then i ve update from inside app, and fortunately, it works!!
Can you send me the apk of the old version ?

Inviato dal mio MI MAX 2 utilizzando Tapatalk
 

minixoption

Members
Apr 2, 2018
7
13
It happens to me with my Samsung S5. If I change server and turn back to Chinese one, it works during a short time, but at the end it stops again.

Any suggestion?

Enviat des del meu SM-A510F usant Tapatalk
 

tsvetanm

Members
Sep 9, 2017
32
20
I also have issues with notifications from my Dafang camera. First they stopped when I am connected to my mobile internet and were working only when I was connected to WiFi. And now they do not work at all.
1. I tried to change the region from China to Europe and then back to China. It solved the problem temporarily.
2. I downgraded Mi Home to 5.1.16. After this I received only 1 notification and then nothing at all.
Any other ideas what can be done?
 

minixoption

Members
Apr 2, 2018
7
13
I tried also turning off Wi-Fi to get data mobile, getting notifications during a while the firsts times. At the end, again without notifications. I'm so fustrated :(

Enviat des del meu SM-A510F usant Tapatalk
 

tsvetanm

Members
Sep 9, 2017
32
20
Yesterday I installed Mi Home 5.1.24. For a certain time there were no notifications. In the late afternoon I started to receive them, but only when I am connected to Wi-Fi.
 
  • Like
Reactions: Faz1964

Faz1964

Members
Feb 19, 2018
19
15
Yes I'm with you on this one. Can take hours before I get a notification making the system useless
 

Paulo Azevedo

Members
Apr 4, 2018
1
1
Hey guys,

One more reporting the same. Was working fine some weeks ago just stopped working. Switching between servers does the trick for me, but after a while jumps in the same state - no push notifications.

Xiaomi support needs to take care of this asap! Does anyone know the exact channels mails people is using to provide feedback?
 

tsvetanm

Members
Sep 9, 2017
32
20
Unfortunately, as far as I know, my Dafang camera is only intended to be used in China and it is working only with the Chinese server. I do not think that they will feel obliged to solve this problem in case it only persist for international users (I am not sure if users in China have the same issues).
 

Driesdk

Members
Mar 27, 2018
3
15
Its not only push, geofencing quit working as well with the update (on Chinese server that is)

Will maybe work again on a different server (European for me), but then I can’t add any of my 7 devices because they’re not support in the other regions,...so basically we bought something that worked and they remotely limited it now...
 

Faz1964

Members
Feb 19, 2018
19
15
Unfortunately, as far as I know, my Dafang camera is only intended to be used in China and it is working only with the Chinese server. I do not think that they will feel obliged to solve this problem in case it only persist for international users (I am not sure if users in China have the same issues).
I'm using the Aqara Gateway Camera
 

minixoption

Members
Apr 2, 2018
7
13
I'm still at the very beginning, waiting a solution for the push notifications. Xiaomi should fix it or explain how to do it by ourselves. So frustrated with this shop I bought last week. Without notifications in my case there's no way to use as security system
 

braguzz

Members
Dec 17, 2013
47
18
notification doesnt work anymore for me for the last days (as I know).

someone solves (I dont know if temprorarly or not) by:
- loggin out form mihome
- disable localization in permission settings for mihome app
- relog in mihome
 

vainroma

Members
Dec 9, 2012
293
52
notification doesnt work anymore for me for the last days (as I know).

someone solves (I dont know if temprorarly or not) by:
- loggin out form mihome
- disable localization in permission settings for mihome app
- relog in mihome
Will try it and let you guys know
 

tsvetanm

Members
Sep 9, 2017
32
20
Easter miracle happened today. I suddenly started receiving notifications while connected to mobile internet. Hope that this issues is fixed already!
 
Apr 8, 2018
14
5
Xiaomi reply:

Hi Ioannis,
Greetings from Xiaomi!
Thank you for writing us and sharing the snapshots. I will be glad to assist you.
I understand that you are facing issue with your Home Security setup and I would like to inform you that you may get in contact with the point of purchase for further assistance because as of now the product you have mentioned is not available for sale through our official website so we would not be able to assist you technically. We apologize for the same.
Should you have any query, write back to us. We'll be glad to assist you further.
Thank you for being a valued customer. Have a great day ahead!
Best Regards,

Smitakkhi

Xiaomi Customer Support
 

Faz1964

Members
Feb 19, 2018
19
15
Xiaomi reply:

Hi Ioannis,
Greetings from Xiaomi!
Thank you for writing us and sharing the snapshots. I will be glad to assist you.
I understand that you are facing issue with your Home Security setup and I would like to inform you that you may get in contact with the point of purchase for further assistance because as of now the product you have mentioned is not available for sale through our official website so we would not be able to assist you technically. We apologize for the same.
Should you have any query, write back to us. We'll be glad to assist you further.
Thank you for being a valued customer. Have a great day ahead!
Best Regards,

Smitakkhi

Xiaomi Customer Support
Well if that ain't a one fingered salute to us I do not know what is!