OzEnder
Members
- 15 Jul 2022
- 28
- 25
Title: Dynamic Photo Option Missing After ROM Update on Mi 13 Ultra
Hello Support Team,I am encountering an issue with my Mi 13 Ultra and I'm hoping you could assist me in resolving it.
Device and Software Information:
- Device: Mi 13 Ultra
- Previous ROM Version: 14.0.16.0 (Stable)
- Current ROM Version: 14.0.17.0 (Stable)
Issue Description:
Up until a few days ago, I was able to use the Dynamic Photo (Live Photo) feature without any problems. However, I recently noticed that the Dynamic Photo option has disappeared from the dropdown menu within the camera app.Troubleshooting Steps Taken:
- Checked for any camera settings that may have been accidentally altered - no issues found.
- Updated the ROM from version 14.0.16.0 to the latest version 14.0.17.0. The issue persists even after the update.
Additional Information:
Note: I also have Mi 11 Ultra and Mi 12s Ultra devices installed with EU ROM, and they are not experiencing any issues with Dynamic Photos.I'm wondering if the disappearance of the Dynamic Photo option could be related to the software bug introduced in a recent ROM update or any set up I should do.
Any guidance you could provide would be highly appreciated.
Thank you for your time and assistance.