New POCO F3 Won't play custom ringtone on incoming call

[Kyrill]

Hi!
I'm trying to set custom ringtone for incoming calls.
I can successfully add it to ringtone selector, preview it and select it..
But on incoming call the default MI theme is played back instead.
Any built-in ringtone works ok.

Tried mp2 and ogg files.
The same problem is for both SIMs
Problem exists in 12.5.12 (clean install with data format) and 12.5.20 (update)

Awaiting solution.

 

[katerpanne]

Hi!
I'm trying to set custom ringtone for incoming calls.
I can successfully add it to ringtone selector, preview it and select it..
But on incoming call the default MI theme is played back instead.
Any built-in ringtone works ok.

Tried mp2 and ogg files.
The same problem is for both SIMs
Problem exists in 12.5.12 (clean install with data format) and 12.5.20 (update)

Awaiting solution.

I have not a sustainable solution but a workaround ... I had the same problem

https://xiaomi.eu/community/threads/workaround-no-custom-ringtone-possible.61462/#post-610186

 

[Radu - POCO F3]

Hi!
I'm trying to set custom ringtone for incoming calls.
I can successfully add it to ringtone selector, preview it and select it..
But on incoming call the default MI theme is played back instead.
Any built-in ringtone works ok.

Tried mp2 and ogg files.
The same problem is for both SIMs
Problem exists in 12.5.12 (clean install with data format) and 12.5.20 (update)

Awaiting solution.

Hi!
My solution for POCO F3, MIUI 13, Android 12.
If "Set ringtone" for the custom person goes directly to "Themes" you have to remove it from the default mode so that you have the opportunity to select between different applications: Themes, File Manager,..... Choose "File Manager" and check the default mode. Select the desired audio file and click on "Apply". It worked for me.

 

[JoanSac]

Hi!
My solution for POCO F3, MIUI 13, Android 12.
If "Set ringtone" for the custom person goes directly to "Themes" you have to remove it from the default mode so that you have the opportunity to select between different applications: Themes, File Manager,..... Choose "File Manager" and check the default mode. Select the desired audio file and click on "Apply". It worked for me.

Thank you so much.
It was also perfect for me.