Yea and that(your opinion) is exactly the reason why companies keep getting away with crap like that. Un-effing believable.
You can't expect the regular customer do something like downgrading their device via adb, fastboot and what not, like.. are you out of your mind ?
It's not about how easy or complicated it is, how well written tutorials are out there, it's about the company broke their effing product, so they should have to fix it within days weeks at most but they won't .. Why ? Cause we consumers just accept something as .. This.. as a solution.
Peace out
