New Random Fast Reboot Issue on - (DITING) HyperOs


mnshawaty

Members
Aug 28, 2019
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Hello everyone,

I've recently updated my Xiaomi 12T Pro to the latest HyperOs firmware (version 1.0.2.0) and have encountered a recurring issue where the device randomly performs a fast reboot. This issue, which I refer, happens without any warning or apparent trigger.

Device Information:

  • Model: Xiaomi 12T Pro (DITING)
  • Firmware: HyperOs 1.0.2.0
Issue Description:

  • The device randomly reboots quickly, interrupting usage.
  • Frequency: Happens sporadically, without any specific pattern.
  • Prior Actions: Occurs during various activities, with no single app or action as a common trigger.
Troubleshooting Steps Already Taken:

  • Factory reset
  • Cleared cache partition
  • Checked for any pending updates
Seeking Help/Feedback:

  • Has anyone else experienced this issue with the same device or firmware version?
  • Any suggestions on potential fixes or workarounds?
  • Recommendations for the best way to report this to the Xiaomi/HyperOs development team.
I appreciate any assistance or advice the community can offer and hope that by bringing this to attention, it might expedite a resolution from the developers.

Thank you!
 
Try to make logcat.
 
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Try to make logcat.
Sending the logcat now or wait to the restart issue to be one more time?
 
Try to make logcat.
this is a log but while iam logging there is no issue

 
I have the same problem on my veux. After upgrading to HyperOS my device randomly reboot many times a day. How to fix it?
 
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I have the same issue. It is very problematic because my poco fast reboot when i am getting a call

Poco X5 Pro 5G
HyperOS 1.0.2.0

It started just after update to HyperOS

Is there a way to downgrade it? Without loosing data?
 
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I have the same issue. It is very problematic because my poco fastboot when i am getting a call

Poco X5 Pro 5G
HyperOS 1.0.2.0

It started just after update to HyperOS

Is there a way to downgrade it? Without loosing data?
Downgrading is possible, but you'll have to clean flash it.... and that means loosing data.
 
Tehe same issue with Xiaomi 11 Lite 5G NE (3 devices), HyperOS 1.0.1.0 UNKOCNXM. Maybe restart relates with picture activity - opening in gallery, opening in Signal.

Another bug: Xiaomi 11 Lite 5G NE, checked Advanced restart menu, but no effect. Still classic restart menu.
 
Hi all.

Getting random reboots every few days on Mi 11 Lite 5G NE (LISA) too. Hyper OS 1.0.1.0 UKOCNXM

No pattern for it happening. Just suddenly the device freezes a bit and I get the HyperOS loading screen.
 
Hmm, this is an interesting topic. I've had two 12T Pros, used both equally, and the interesting thing is that one of them had this problem of completely random reboots no matter what system I was using on it. One day during installation it rebooted and literally froze. I sent it to a service center and it's still there today, they can't fix it, only with replacement parts.
The other 12T Pro has been working ever since, so far there has been no such phenomenon.
I think something happened to these 12T Pro models during the manufacturing process. Or maybe there were issues with the first releases of HyperOS, and this caused it to appear on several 12T Pro models in a row. Of course I could be wrong! I don't know anything about other models, I don't know them!