New Camera Error Xiaomi Redmi 3 Note Pro

[Mircea Goia]

Hi,
I bough a Xiaomi Redmi 3 Note Pro smartphone (International version), however I cannot open the Camera app as I get the error message "Camera error: Can't connect to camera". I already re-started the smartphone several times, the app then worked from time to time, however most of the time it continues to crash. Anyone who can help?

Thanks

 

[dogiex]

Hi,
I bough a Xiaomi Redmi 3 Note Pro smartphone (International version), however I cannot open the Camera app as I get the error message "Camera error: Can't connect to camera". I already re-started the smartphone several times, the app then worked from time to time, however most of the time it continues to crash. Anyone who can help?

Thanks

Screenshot of About phone please?

 

[Mircea Goia]

Hi,
I cannot upload my file here.
The following error occurred
There was a problem uploading your file.
Screenshot_2017-03-27-09-04-04-497_com.android.settings.jpg


Here the information from my screenshot:
Model number: Redmi Note 3
Android version: 6.0.1 MMB29M
Android security patch level: 2016-12-01
MIUI version: MIUI Global 8.1 / Stable 8.1.3.0 (MHRMIDI)


Let me know if further information is needed.
Thanks

 

[dogiex]

Hi,
I cannot upload my file here.
The following error occurred
There was a problem uploading your file.
Screenshot_2017-03-27-09-04-04-497_com.android.settings.jpg


Here the information from my screenshot:
Model number: Redmi Note 3
Android version: 6.0.1 MMB29M
Android security patch level: 2016-12-01
MIUI version: MIUI Global 8.1 / Stable 8.1.3.0 (MHRMIDI)


Let me know if further information is needed.
Thanks

I see you have official rom.
Did you try factory reset?

 

[Mircea Goia]

Yes, I did. Then it works now and then, but after a while if continues to crash. The screen stays black and the "Camera error: Can't connect to camera" appears.

 

[dogiex]

Yes, I did. Then it works now and then, but after a while if continues to crash. The screen stays black and the "Camera error: Can't connect to camera" appears.

Pretty much you have to just wait for next update.

 

[Mircea Goia]

Hmm...not sure I want that, a new item shouldn't have those kind of bugs. I'm trying to return it.

 

[dogiex]

Hmm...not sure I want that, a new item shouldn't have those kind of bugs. I'm trying to return it.

Try dev rom.

 

[Mircea Goia]

Do you have a link to it?

 

[dogiex]

Do you have a link to it?

en.miui.com